Returns & Refund

Thank you for shopping at www.icproducts.ch. If you are not entirely satisfied with your purchase, we're here to help.

Returns

You have 10 business days to return an item. To be eligible for a return, your item must be unused and in the same condition that you received it, in the original packaging. Your item needs to have the receipt or proof of purchase.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card or original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

Our return shipping address is: IC Products SA Via dei Paoli 25, c.p. 1431 6648 - Minusio Switzerland You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, any cost of return shipping will be deducted from your refund.

Contact Us If you have any questions on how to return your item, contact us via e-mail at admin@icproducts.ch or via phone +41 91 743 6761.